Monday, May 27, 2013

HP LaserJet Printers Print PCL XL Error, Warning: IllegalMediaSource Message !

PCL XL Error
Warning: IllegalMediaSource

Received feedback from users complaining that they keep receiving above message when sent print to HP printers.
Problem hits regardless of any Windows PCs.


Solution:

1) After you have sent print to the printer, click the Properties button (beside the printer name) from the pop up box,

2) Click on the Paper/Quality tab,

3) On the Paper Source, make sure you select the right Tray from the drop down box.

The error will occurs when Paper Source is set to "Automatically Select".

Above steps will put you away from the error massage forever !


Enjoy !

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Thanks.

24 comments:

Unknown said...

I wasn't sure this would work since the original post was 3 years old. I have spent several hours trying to figure out what is causing this on with the printer I just installed. This was the trick. All fixed! Thank You!

singaporesearch2002 said...

Hey, it's great to know that you have fixed the problem with the solution ! Cheers !

PUTRA MX said...

that fixed my problem, thanks

Nick Barry said...

I clicked on print as image and it fixed mine. It was bad since Windows 10 got ahold of my computer while I was asleep/ Thank you.

HP Deskjet Printer Models said...

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Daniel Swan said...

Yes - playing around with this setting printing to an Olivetti in work with exactly the same issue resolved it - in Nov 2017!

rosemary said...


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Parra accountant said...

HI. Are there any updates on this? The solution doesn't work on my HP LaserJet 3390. I choose manual feed, it prints out the error page. I choose Tray 1, it prints out the error page. I choose any source and it prints out another error report. I seriously don't need this much scrap paper! Help please

hp support said...

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mike paull said...

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